1. Acceptance of Terms

By accessing or using MechNostic ("the Service"), you agree to be bound by these Terms of Use. If you do not agree to these terms, do not use the Service.

2. Description of Service

MechNostic is an AI-powered diagnostic assistant for automotive technicians. The Service provides informational guidance based on symptoms, fault codes, and vehicle information to support the diagnostic process.

3. Important Disclaimer

MechNostic provides informational guidance only. It is not a substitute for proper diagnostic procedures, manufacturer specifications, or professional judgment.

Always verify any diagnostic suggestions with:

Manufacturer service information and specifications
Proper diagnostic tools and procedures
Professional training and experience
Applicable safety procedures

We do not guarantee the accuracy, completeness, or reliability of any information provided through the Service.

4. User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You must be at least 16 years old to use the Service.

5. Acceptable Use

You agree not to:

Use the Service for any unlawful purpose
Attempt to gain unauthorised access to the Service
Interfere with or disrupt the Service
Share your account with others
Upload malicious content or software
Scrape or harvest data from the Service

6. Subscriptions and Payments

Subscriptions are billed through the App Store (iOS) or Google Play (Android). By subscribing, you agree to their respective terms and payment policies.

Subscriptions automatically renew unless cancelled
Cancel at least 24 hours before the renewal date to avoid charges
Cancellation takes effect at the end of the current billing period
Refunds are handled by Apple or Google according to their policies

7. Intellectual Property

The Service and its content, including NosticEngine technology, are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, or distribute any part of the Service without our permission.

8. User Content

You retain ownership of content you submit (photos, notes, case data). By submitting content, you grant us a license to use it to provide and improve the Service, including for NosticEngine learning (after anonymisation).

9. Limitation of Liability

To the maximum extent permitted by law, MechNostic and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

Loss of profits, data, or business
Personal injury or property damage
Errors or omissions in diagnostic suggestions
Any actions taken based on the Service's information

10. Indemnification

You agree to indemnify and hold harmless MechNostic and its operators from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

11. Changes to Terms

We may modify these Terms at any time. Continued use of the Service after changes constitutes acceptance of the new Terms. We will notify you of material changes.

12. Termination

We may suspend or terminate your access to the Service at any time for violation of these Terms or for any other reason at our discretion.

13. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be resolved in the courts of England and Wales.

14. Contact

For questions about these Terms, contact us at:

Email: support@mechnostic.com